Do to the difficulties with shipping many of the products we carry, internationally, we have decided that at this time we are shipping to the USA only.

Shipping calculators are not perfect, especially when you are shipping items in a vast array of sizes, shapes, weights, and even from different locations. We are not trying to profit unfairly from shipping and handling. If the calculator over charges we will refund you the appropriate portion back!

In stock or out of stock?
It is very hard to keep all items in stock, shipments are coming and going continually and it’s a large product catalog. You may also contact us to ask about availability. If there are any backordered items on your order we will let you know at that time and also give an estimated arrival date.

While most orders will typically ship within 1-2 business days, please allow up to 7 business days for orders to ship. This does not apply to items that are on backorder which do not have a guaranteed ship dated.

If you are placing an order for multiple item’s, it is possible that your purchases will ship in different packages. Products that have flat shipping rates or free shipping may ship using other methods than that of other items. Please contact us if you have any concerns in this area.

If you want to cancel an order please contact as quickly as possible after you make that decision! There are no fees for cancelled orders so long as they have not shipped. If the order has shipped then the order is no longer able to be cancelled.

Please note during certain times of the years – Ren Faire season, Halloween, Christmas, as examples. It is more likely to have back orders.

Armor packages are usually the most frequent out of stock items and we recommend leaving the order(s) open as to be placed on a waiting list for such items. Contact us to get on a list as quickly as possible!

Our shipping Address:
The Caverns
C/O Parker
Po box 1917
Mishawaka, IN 46546

Need to ship to us other then USPS? Not a problem just contact us at: info@thecaverns.net

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